FAQs

SHIPPING
Do you ship overseas?
Yes, we ship all over the world.

Which shipping carriers do you use?
We use china post,eub, if you want other carrier, pls contact us before placing order
How long will it take to ship my order?
It depends on where you are. Orders processed here will take 5-7 business days to carriers. Overseas deliveries can take anywhere from 7-35 days. 

If you have any questions, please contact us: whichcraftliu@gmail.com

ORDERS
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

PRODUCTS
Can I personalize my product?
Of couse, pls contact us with design and quantity
OTHERS
Do I need an account?
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Do you save my bank details?
Absolutely not! We never have access to this information. Your data is completely safe.